Privacy Policy

Effective Date: October 2025
Business Name: You Call We Haul
Website: https://www.youcallwehaulny.com
Phone: (315) 351-6412
Email: [email protected]

1. Information We Collect

We collect personal information that you voluntarily provide when you contact us, request a quote, or use our services. This may include:

Name

Phone number

Email address

Service address or project location

Any message details you submit through our forms

We also collect certain technical data automatically, such as IP address, browser type, device identifiers, and pages visited on our site.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services

Send quotes, invoices, and appointment reminders

Communicate by phone, text, or email regarding services

Improve our website, marketing, and customer experience

Comply with legal and regulatory requirements

3. Text Messages, Emails & Phone Calls

By providing your phone number or email, you agree that You Call We Haul may contact you by:

SMS or MMS text messages

Email messages

Phone calls (including automated, pre-recorded, or AI-assisted calls)

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to text messages or unsubscribing from emails.

4. Information Sharing

We do not sell or rent your personal information.
We may share limited data only with trusted service providers who help us operate our website, send communications, or deliver services—such as payment processors, scheduling tools, or CRM software.
All vendors are required to keep your information secure and confidential.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to understand traffic and improve usability.
You can disable cookies in your browser settings at any time.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

You may request to:

Access, update, or delete your personal information

Opt out of marketing communications

Limit certain data-processing activities

To make a request, contact us at [email protected] or (315) 351-6412.

8. Third-Party Links

Our website may include links to external websites (e.g., payment portals or social-media pages).
We are not responsible for the privacy practices of those third-party sites.

9. Children’s Privacy

We do not knowingly collect or solicit information from individuals under the age of 18.
If you believe we have inadvertently collected such information, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised effective date.

11. Contact Us

For questions or concerns about this Privacy Policy or how your information is handled, contact:

You Call We Haul
1606 Clementian Street
Utica, NY 13501
Email: [email protected]
Phone: (315) 351-6412